Cancellations and Returns
If I request for a replacement, when will I get it?
Which products are not eligible for returns?
Can items be returned after the time period mentioned in the seller’s Returns Policy?
Do I have to return the freebie when I return a product?
How do returns work?
I see the ‘Cancel’ button but I can’t click on it. Why?
What is the Buyer Protection policy?
What should I do if I have an issue with my product after the return period?
What are the checks done for an item that I’m returning?
How can I return or exchange an item?
When is a return of an item not possible?
How can I know the status of my refund?
What are the modes of refund available after cancellation?
When are refunds given?
I ordered a wrong item. Can I return it?
What should I do if I find the package open or tampered on delivery?
Can I change the address for the pick-up the of item(s) in my order?
Why have I been asked to ship the item?
What is the pickup process?
I have requested for a return for my item. When will it happen?
I have requested a replacement, when will I get it?
I’ve still not received the refund in my bank account.
What are the refund timelines if I cancel or return a product?
How will I get my refund for returning an item I paid for using ‘Cash on Delivery’ mode?
I have not received the reimbursement of my courier charges. What should I do?
How will I get my refund for returning an item I paid for with Cash on Delivery?
How long does it take to cancel an order?